Referrals

Who can Home-Start help?

Home-Start can offer support to anybody that has at least one child under the age of 5.  The weekly support can be provided in the home, in a group, or occasionally both.

We support families for a variety of reasons:

  • They may be feeling isolated in their community, have no family nearby or be struggling to make friends
  • They may be finding it hard to cope because of their own or their child’s illness or disability
  • They may be struggling with the emotional and physical demands of having several young children
  • They may have complex needs that can impact on the childrens’ well-being, e.g. domestic abuse, debt, drug or alcohol misuse, poor living environment, etc

Who can make a request for support?

Anybody can make a request for support to their local Home-Start office as long as the family being referred has agreed to the request being made.  Families are also able to request support themselves.

How do I ask for support?

To make a request for support, you can complete a referral form or simply contact the local office.  A list of the offices offering support in Hampshire, Portsmouth and the Isle of Wight can be located on the contact us page.

We will aim to contact all families within 3 weeks of receipt of the request to discuss the support they would like. If you have any questions about how to complete the form, please do not hesitate to get in touch with your local office.

Women and girls on sofa

Are you a professional wanting to refer a family?

If you are a health visitor, children’s centre worker, doctor or any other professional working with families and you think someone would benefit from our service, you can make a request on their behalf, with their consent. Please phone your local scheme to discuss the family situation and if a referral is thought to be suitable we will provide a form to complete with the family and return to us. A list of local Home-Start’s can be located on the contact us page.

Home-Start schemes do not operate a waiting list: family support is dependent on the availability and suitability of volunteers. We will always give you guidance as to the current situation regarding volunteer availability.


Next: Volunteering

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